Freeze Dried Cilantro

Our current processing time is 1-5 business days. Processing time is not included in the delivery time. Please remember to review our Processing Time Updates page to understand all processing timeframe updates before placing your order.

DELIVERY TIMES

Delivery times based on the location mentioned above are approximate based on the past orders.

Dispatch and Delivery

Your order is in safe hands with our trusted third-party couriers, including Fedex, Canada Post, USPS, UPS, Canpar, Loomis, Intelcom, and Chit Chats. After confirming your order and checking stock availability, we promptly dispatch your products. For larger or special orders, please reach out for shipping quotations via contact form.

Reshipment Policy

If your shipment returns to us for any reason and you wish to have it reshipped, please note that you will be responsible for the FULL shipping cost. We will send an invoice to the provided email for this exact amount. If you no longer want a returned order, we will not issue a refund.

Shipping Days

We operate from Monday to Sunday, including holidays. Please note that we may adjust our days of operation as necessary.

Shipping Information

We use the shipping information provided during order completion. Please ensure your address is correct, as we are not responsible for any inaccuracies or incomplete addresses. Reshipment due to incorrect address will necessitate an additional shipping fee.

International Shipping

In the case of international orders, we will provide a gift voucher to our online store as a replacement for lost or damaged products. Please be aware that we do not collect international fees, taxes, or VAT. These charges are the customer's responsibility upon order shipment.

Undeliverable Orders

For orders that are refused by the customer or are undeliverable, we reserve the right to refund your order minus the cost of shipping. A 20% restocking fee may apply.

Worldwide Shipping

We pride ourselves on delivering our products safely and securely to our customers worldwide. Due to the complexities of international shipping, we partner with all the major shipping companies - Fedex, USPS, Canada Post, UPS, Canpar and Loomis to give you ability to try our products. If you can access our website, we can ship to your country 🙂

Thank you for choosing Freeze N Dried!

We value your trust in us!